Treat your operating model as a product
Your operating model is a product. Treating it as one lets you move faster and makes people happier.
Product & Tech
11Product, technology and transformation — systems thinking applied to how organisations build, decide and change.
Why does AI feel so different in 2026?
Why 2026 feels like a tipping point to some and gradual change to others, explained with three benchmarks and two stories from the coalface.
Making product ideas visible before they look finished
I built an agent skill to shorten the loop between talking, visualising and revising, while keeping product judgement where it belongs.
An e-ink screen on the wall with TRMNL X
How I'm using a 10.3-inch e-ink panel from TRMNL to show a daily briefing, smart home, health info and more.
Developer experience with TRMNL
Five e-ink screens built in one day. What made it quick was a platform built to be legible to agents.
High standards and high humanity
The high bar and the deep care, held together; and why the best teams need both.
Loops within loops
AI doesn’t just accelerate product development; it changes the economics of feedback loops.
Agentic product development, up close
What building RafeOS with AI taught me about compression, discipline and judgement.
Lessons in AI Adoption
The UK Government's AI Adoption Plan for the creative industries: eight strong recommendations, an eye-catching stat, and what to take from them.
BIMA 100 Tech & AI Pioneer
Named in the BIMA 100 2026, AI & Tech Pioneers category — recognition for cross-discipline product and transformation work at Digitas UK.
Fireside with Founders & Leaders Podcast
A guest spot on rmg digital's Fireside with Founders: technology and product, building effective teams, and treating the operating model as a product.